Support | Evisions
        
Support

Supporting you is our main focus.  We get you straight, fast answers – without time-consuming holdups or false starts.  Plus our experienced, highly trained team ensures you get the right solution for your specific needs.  So we invite you to give us a click or a call and discover all the outstanding support we can provide.


Product Support
Product Support

View product specific resources to help simplify your implementation and maintenance.

Knowledge Base                                             

Search the Knowledge Base for answers to the most common questions.  

Documentation and Software
Documentation and Software

Installation, product documentation and software downloads for each of our products can be found here.  Search based on product, key words, or document type for the specific information you are looking for.
*Client login required.

CO-OP User Community
CO-OP User Community

The CO-OP User Community is a collaborative client-centric place to share ideas, experiences, development, forms and reports with users just like you.
*Client login required.

Evisions HelpDesk
HelpDesk

The HelpDesk provides our clients and technical staff a method to accurately capture, track, sort and view product support requests.
*Client login required.

Cayuse Research Suite
Evisions Research Suite

Support for the Cayuse product line will continue to be performed from Cayuse's Portland office and through Cayuse's website. Please bear with us while we integrate our support systems. To find out more, visit www.support.cayuse.com.

Tax Center
Tax Center

Templates, User Guide, Form Specs and Samples.

 

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Testimonials

North Orange County Community College District"Before Argos was implemented, every department on the multiple campuses had to fend for themselves and create their own reports or hire consultants to create them. The reporting strategy was very inefficient."

Bob Hughes
Applications Support Manager
North Orange County Community College District


City College of San Francisco"We estimate that we have saved over $100,000 a year in paper costs, toner costs and employee time with direct deposit, electronic copies of checks and integration with image solution."

John Bilmont
Chief Financial Officer
City College of San Francisco


University of Wyoming"E-bills are now mandatory for students and in a survey we have found that students are happier with getting their bills via email rather than in the mail."

Lynn Crist
Business Office Manager
University of Wyoming


Loyola Marymount University

"Loyola Marymount University has been using Evisions products for years with great success... On the rare occasion when we have had a problem, the support staff has been easy to work with and committed to finding a solution as quickly as possible. Plus they listen to ideas we have to make their products that much better."

Robert Nitsos
Associate Registrar, Student Information Systems
Loyola Marymount University


Jacksonville University"Evisions’ Argos is by far one of the best products Jacksonville University has purchased and implemented. The installation of the product took less than fifteen minutes and allowed us to start migrating reports instantly. Furthermore, the unlimited licenses, ease of use, free training, free upgrade model and fantastic support make Evisions a truly unique company. When it comes to reporting, Argos was the best decision we have ever made."

Christian Block
Director of Information Services
Information Technology
Jacksonville University


Foothill – De Anza Community College"We’ve had a really great experience with Evisions. We love the support and help desk. We have implementation of IntelleCheck – saved us tons of money, tons of time – we’re very happy with it."

Matt Rapczynski
Programmer
Foothill – De Anza Community College


Lehigh University“The Lehigh Alumni Relations Office uses a constituent relationship management model to assess alumni connectivity, activity and ultimately philanthropic support for our great university. The Argos platform has allowed us to pull, synthesize and analyze data in ways only dreamed of in previous years. Our successful achievement of yearly stretch goals and our strategies for increased participation are directly related to our use of Argos.”

Bob Wolfenden
AVP for Alumni Relations and Annual Giving
Lehigh University


Hilbert College“Evisions is one of the best companies I’ve ever worked with. Everybody there is amazing – they are extremely responsive, very knowledgeable and eager to solve the problems. I couldn’t be happier with the support and the response I’ve received.”

Michael A. Murrin
VP for Information Services
Hilbert College


University of Wyoming"We use to print up to 10,000 bills a month and use an outsourcing company to get them sent out. With FormFusion, we now print less than 500 bills a month and have saved a ton in printing and postage."

David Henry
Business Analyst
University of Wyoming


Rockhurst University"If we were going to buy something, ideally, it would be from someone we trust, someone we knew provided good products; we knew that was Kevin, for us it was kind of a no brainer."

Amy Scism
Database Administrator
Rockhurst University